Privacy Policy

1. Introduction

Welcome to Elevate 360 ("we", "us", or "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, contact us, attend our programs, or otherwise interact with our corporate learning and wellbeing services.

This policy applies to visitors of our website, prospective and existing clients, program participants, and individuals who communicate with us through email, phone, WhatsApp, or contact forms. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

We process personal data in accordance with applicable laws in India, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 ("DPDP Act"), to the extent applicable.

2. Who We Are

Elevate 360 (operated by Jitesh Mogli & Lavanya Shankar) provides corporate training, soft skills coaching, leadership development, and 360° wellbeing programs for organisations and institutions.

Registered / operating location: Hyderabad, India.

For privacy-related enquiries, contact us at action@jiteshmogli.com or lavanya.corptrainer@gmail.com or call +91 9652880033 / 9833233773.

3. Information We Collect

4. How We Use Your Information

• Respond to enquiries and provide program information, proposals, and follow-up communication
• Deliver, customise, and improve our training, coaching, and wellbeing services
• Send service-related updates, scheduling information, and administrative notices
• Maintain client records, invoices, and engagement history where applicable
• Analyse website usage to improve user experience, content, and performance
• Comply with legal obligations, resolve disputes, and enforce our agreements
• With your consent, share testimonials, case studies, or event photographs

5. Legal Basis for Processing

Under the DPDP Act and applicable Indian law, we process personal data based on one or more of the following grounds:

• Your consent: for example, when you submit a contact form, opt in to communications, or agree to the use of photographs
• Performance of a contract or steps prior to entering a contract: when processing is necessary to respond to your enquiry or deliver agreed services
• Legitimate interests: such as improving our website, preventing fraud, and maintaining business records, where such interests are not overridden by your rights
• Legal obligation: where we are required to retain or disclose information by law

6. How We Share Information

We do not sell your personal data. We may share information only in the following circumstances:

• Service providers who assist us with hosting, email delivery, analytics, or form processing: bound by confidentiality obligations
• Corporate clients or institutions that engage us to deliver programs, where participant data is shared for training administration purposes
• Professional advisers (legal, accounting) where reasonably necessary
• Law enforcement, regulators, or courts when required by applicable law or valid legal process

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

Enquiry and contact records are typically retained for up to three (3) years from the date of last communication, unless an ongoing client relationship exists. Client and program records may be retained for up to seven (7) years for business, accounting, and legal purposes.

Website analytics data is retained in aggregated or anonymised form where possible. When data is no longer required, we securely delete or anonymise it.

8. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enable essential functionality, remember preferences, and understand how visitors use our site.

• Essential cookies: required for basic site operation and security
• Analytics cookies: to measure traffic and improve content (e.g. Google Analytics, if enabled)
• Preference cookies: to remember settings you have chosen

9. Data Security

We implement reasonable administrative, technical, and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure hosting, access controls, and staff awareness regarding data handling.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Your Rights

Depending on applicable law, including the DPDP Act, you may have the following rights regarding your personal data:

• Right to access: request a summary of the personal data we hold about you
• Right to correction: request correction of inaccurate or incomplete data
• Right to erasure: request deletion of your data, subject to legal retention requirements
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time
• Right to grievance redressal: lodge a complaint with us regarding our processing of your data
• Right to nominate: designate another individual to exercise your rights in the event of death or incapacity, as permitted under the DPDP Act

11. Children's Privacy

Our website and corporate services are primarily directed at organisations, professionals, and adults. We do not knowingly collect personal data from children under 18 without appropriate parental or institutional consent.

If you believe we have inadvertently collected information from a child, please contact us and we will take steps to delete such information promptly.

12. Cross-Border Transfers

Our services are based in India. If you access our website from outside India, your information may be transferred to and processed in India or other countries where our service providers operate.

Where personal data is transferred outside India, we ensure appropriate safeguards are in place as required under applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The 'Last updated' date at the top of this page indicates when the policy was last revised.

Material changes will be posted on this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

14. Contact & Grievance Officer

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact:

• Elevate 360
• Email: action@jiteshmogli.com (primary) | lavanya.corptrainer@gmail.com
• Phone: +91 9652880033 | +91 9833233773
• Location: Hyderabad, India